HospitalityManaged IT Services

Case Study: Alpha Hotels

Alpha Hotels & Resorts is Australia’s newest privately-owned Hotel Manager and Hotel Owner offering quality places to stay, meet and dine in convenient city, urban and coastal locations.

Case Study: Alpha Hotels

Intent on growing a significant Australian footprint of upper midscale hotels, resorts, and apartments covering the major Capital Cities, key urban centres, and popular corporate & leisure destinations.

With the plans for growth the business had a need to review its current dated IT & Communications infrastructure.

#“Moving to a new provider can be a difficult decision, we wanted a partner that aligned closely with our brand values, Sharp EIT Solutions put people and businesses first and offer the same reliability, responsiveness & service we provide our customers.

Alpha Hotels

#The Challenge

Our IT Infrastructure was dated which impacted staff productivity, customer experience and information security.

The network was starting to fail, we had constant issues with our Wi-Fi, and Connectivity. It was clear that the hotels needed a complete overhaul of our hardware and network resources.

#The Solution

We’ve seen a major improvement in the level of support and service provided to us by Sharp EIT Solutions. The Sharp EIT Solutions team were prompt in providing suitable proposals on new hardware and office solution upgrades which also provided a cost saving for our business. We saw immediately improvements in our Wi-Fi connectivity which had a positive impact on our customers experience.

#The Results

  • Elevated level of service and support
  • Increased Wi-Fi Coverage
  • No more complaints on Wi-Fi
  • Migration into the Cloud for core services
  • A robust back-up solution
  • Cost Savings
Client Stories

#Elevating your technology

View all

The Castlereagh Club - Audio Visual Case Study

HospitalityAudio Visual Digital Screens

The Castlereagh Club - Audio Visual Case Study

Watch the case study below

The Huddle

SportsAudio Visual

The Huddle

Watch the case study below