Business IT Solutions

Managed IT Services Australia

Looking for an IT provider that gives you more? We’re IT.

Sharp EIT Solutions provide managed IT services for all business sizes across many different industries, Australia wide.

Managed IT Services Australia

Managed IT Services Across Australia

At Sharp EIT, we offer comprehensive managed IT services designed to empower businesses across Australia. Whether you're in Sydney, Melbourne, Brisbane, Perth, or anywhere in between, our expert team is ready to assist you with a full suite of IT management solutions tailored to meet your unique business needs.

Custom IT Support for Every Business Australia Wide

Custom IT Support for Every Business Australia Wide

Sharp EIT Solutions offers comprehensive Managed IT services to businesses of all sizes in various industries, Australia wide. Our areas of expertise include Managed IT Services, remote and onsite IT support, innovative IT solutions, cloud-based phone systems, and administration of Office 365 & Google GSuite, alongside a range of web-based services.

Regardless of your location or the specific managed IT services and support your business needs, our extensive experience spanning over 20 years in delivering technology solutions across Australia makes us your ideal partner. From software applications to hardware essentials, we are committed to maintaining your business's operational efficiency with our managed IT service offerings.

No surprise IT bills or charges

No surprise IT bills or charges

Looking for a fixed cost Managed IT solution to manage your technology needs? We provide you with IT service solutions which include upfront pricing so you know exactly what your IT support services is going to cost each month.

Our locally based IT support team provides expertise in IT desktop support, round the clock server & system monitoring, Office 365 administration, Network Security, Backup Schedules, Hardware Procurement and application based solutions to feed your IT business needs, Australia wide.

Managed IT Services Client Stories

#Trusted by
the sports industrythe finance industrythe hospitality industrythe real estate industrythe legal industrythe construction industrythe education industrythe transport industrythe health industrythe retail industry

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Western United Football Club

SportsManaged IT Services

Western United Football Club

Alpha Hotels

HospitalityManaged IT Services

Alpha Hotels

Beechwood Homes

ConstructionAccounts Payable SolutionManaged IT Services

Beechwood Homes

IT Support Services Overview

#Managed IT Services Experts throughout Australia

No matter where you’re located or what type of IT support services or solutions you need, we have been providing IT solutions across Australia for over 20 years.

From applications to hardware, we’re here to help your business with any managed IT service requirements to keep your business running at maximum efficiency.

Microsoft 365 & Azure

We can assist you in Microsoft based cloud technology such as Microsoft Office 365 or discuss Azure cloud benefits from setup, transition and administration.

Google Workspace

Sharp EIT Solutions have experts to help you manage and get the most of Google GSuite Workspace suite. We provide administration & migration services for your business.

Onshore IT Help Desk

With our dedicated onshore based help desk team, you receive round the clock support, ensuring IT issues never impede your progress. Additionally, our service can easily adapt to your evolving requirements.

Desktop and Device Management

Our technology actively monitors and oversees your desktop and business devices in real-time. This enables us to automate crucial tasks throughout your organisation, effectively saving you valuable time and minimising stress.

Remote Application Support

Our expert team provides secure remote support for your staff to call upon for efficient IT support during their day. By proactively identifying and addressing issues, we prevent any potential disruptions to your business, avoiding the need for last minute fixes.

Remote Server Monitoring

Through our expert server management methodology, we guarantee your protection against unforeseen server outages and data loss. We deliver real-time monitoring and service, keeping your systems running smoothly.

You want IT? We’ve got IT.

You want IT? We’ve got IT.

When you want an Australia Wide IT provider with the lot, we're IT.

#Frequently asked questions

Managed IT services are essential for businesses looking to enhance operational efficiency, improve cybersecurity, and reduce IT-related overheads. By outsourcing IT management to a specialised provider, businesses gain access to a team of experts who proactively handle the maintenance, updates, and security of their IT systems. 

This approach not only mitigates the risk of downtime and cyber threats but also allows businesses to focus on core strategic goals rather than IT issues. Managed IT services offer scalability, adapting to a business’s growth and changing needs, which is crucial for maintaining technological relevance and competitive edge. 

Additionally, these services provide predictable IT costs, which helps in budgeting and financial planning. 

In summary, managed IT services equip businesses with robust, professional IT support, enabling them to operate more smoothly and securely.


A managed service in IT refers to the practice of outsourcing the responsibility for maintaining, and anticipating the need for, a range of processes and functions in order to improve operations and cut expenses. Essentially, it involves hiring an external company to handle various aspects of your organisation's IT infrastructure and operations.

Here are the key elements of managed IT services:

  1. Proactive Support: Managed services provide ongoing monitoring and management of your IT systems to prevent issues before they become major problems.

  2. Expertise: Access to IT experts who specialise in various areas, from network management to cybersecurity, without the need to hire them full-time.

  3. Cost Efficiency: Instead of paying for IT services as an irregular expense, managed services typically operate with a fixed monthly fee, which helps in budgeting and reduces overall IT costs.

  4. Scalability: Services can be scaled up or down based on your organisation’s needs, providing flexibility as your business grows or changes.

  5. Focus on Core Business: By outsourcing IT services, your company can focus more on its core business objectives rather than on the complexities of IT management.

  6. Improved Security and Compliance: Managed service providers (MSPs) ensure that your IT systems comply with relevant laws and regulations, and they implement security measures to protect your organisation from cyber threats.

Managed IT services are suited for businesses of all sizes and can be particularly beneficial for small and medium-sized enterprises that might not have the resources to maintain a full in-house IT department.


Managed services can greatly benefit small to medium-sized businesses (SMBs) by providing professional IT support without the overhead of a full IT department. Here’s a practical example to illustrate how managed services can be utilised by an SMB:

Example: Managed IT Support for a Small to Medium-Sized Retail Business

A retail business with both physical and online stores opts to outsource its IT management to a Managed Service Provider (MSP) to enhance operational efficiency, security, and customer service.

Services Included:

  1. IT Support and Maintenance: The MSP handles all routine IT maintenance tasks, including server updates, software installations, and hardware setups, ensuring the IT infrastructure runs smoothly.

  2. Cybersecurity Services: The MSP implements robust cybersecurity measures, including firewalls, anti-malware software, and regular security training for staff to protect against online threats.

  3. Cloud Services Management: The MSP manages cloud storage and applications, which includes handling data backups, cloud software updates, and ensuring seamless access to cloud resources.

  4. Monitoring and Help Desk Support: The MSP monitors the business’s IT systems to pre-emptively identify and resolve issues. A help desk is available for employees to resolve any IT-related problems quickly, minimising downtime.

Benefits Realised:

  • Operational Efficiency: With professional IT management, the business experiences fewer system outages and disruptions, leading to smoother day-to-day operations.
  • Enhanced Data Security: Updated and well-managed security protocols reduce the risk of data theft or loss.
  • Cost-Effective: The fixed monthly fee for managed services eliminates unexpected IT expenses, making budgeting easier and reducing overall IT costs.
  • Scalability: As the business grows, its IT infrastructure can be easily adjusted to meet changing demands, managed efficiently by the MSP.

This example demonstrates how an SMB can leverage managed services to maintain a robust IT framework, enabling the business to focus more on strategic growth and customer engagement while leaving technical concerns to the experts.