Cloud Phone Systems

Business VoIP Phone Systems

Reduce your business phone costs, improve call handling, and support remote teams with scalable VoIP phone systems tailored to your business.

  • Cut phone costs by up to 30–70%
  • Work from anywhere with cloud-based calling
  • Never miss a call with smart routing & mobile integration

Business VoIP Phone Systems

#Upgrade Your Business Phone System & Cut Call Costs by Up to 70%

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How it works:
Answer a few quick questions and we’ll recommend the best VoIP setup for your business.

-Takes less than 60 seconds
-Tailored to your business needs
-No obligation 

Overview

#Find the Right VoIP Setup for Your Business

Not sure what you need? Tell us how your business handles calls and we’ll recommend the right cloud phone system setup with clear pricing, the right call flow, and a smooth plan to go live.

Best for: Small teams needing simple, reliable call handling

A simple, professional setup to reduce missed calls and keep day-to-day management easy. Ideal for teams that need a clear greeting, business hours rules, voicemail-to-email, and flexible calling on mobile or desktop.

Best for: Growing teams with higher call volumes

Built for higher call volumes and busier teams, with smarter routing so calls reach the right people faster. Best for reception and departments that need queues, overflow handling, ring groups and visibility through reporting.

Best for: Multi-site or high-volume operations

A consistent calling experience across multiple locations with stronger control and advanced routing rules. Ideal for standardising call handling at scale, with analytics to improve performance across teams.

Client Stories

#Trusted by
the sports industrythe finance industrythe hospitality industrythe real estate industrythe legal industrythe construction industrythe education industrythe transport industrythe health industrythe retail industry

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#Key Features needed on your Small Business Phone System

Top Features

Enjoy unlimited calling, SMS, and fax services along with multi-level auto attendant capabilities. Benefit from call recordings and visual voicemail to enhance communication efficiency.

Core Productivity

Enhance caller experience with music on hold and simplify communication with local number porting and direct dial numbers. Utilise overhead paging to ensure important messages are heard throughout your workspace.

Call Handling

Manage calls efficiently with features like caller ID, blocking, do not disturb, call forwarding, and transfer. Enhance communication flow with call waiting, parking, and 3-way calling options.

Call Management

Improve team coordination with ring groups and enhance supervision through call monitoring. Effectively handle high call volumes with call queues.

Easy Administration

Simplify management with role-based access controls, multi-site support, and user provisioning. Ensure efficient operations with features like cost center tracking, emergency services, and mobile administration.

Analytics

Gain insights with UC analytics to monitor and optimize communication performance. Enhance decision-making with Conversation IQ, providing in-depth analysis of interactions.

Setup Made Simple - New Systems or Switching

Setup Made Simple - New Systems or Switching

Whether you’re setting up a phone system for the first time or replacing an older one, we’ll scope your call flow, set up users and devices, and support your team through go-live. You’ll know what’s happening at every step.

What we handle for you:

  • Call flow design (IVR, queues, ring groups and after-hours rules)
  • User setup, extensions and department routing
  • Number setup (and porting if you’re keeping existing numbers)
  • Cutover planning and go-live support
  • Admin training and handover
  • Support for changes after go-live

#You'll be in
good company

#Upgrade Your Business Phone System Today

Let us help you find the perfect business phone system for your company. Whether you're looking for VoIP systems, PBX solutions, or hybrid communication platforms, we have you covered. Request a free, no-obligation quote and discover how our systems can enhance your team's productivity.

#Business Phone System Frequently Asked Questions

What is the best phone system for a small business?

The best phone system for a small business depends on your specific needs and budget. Common options include VoIP (Voice over Internet Protocol) systems, traditional landlines, and virtual phone systems. VoIP systems, such as those offered by Sharp EIT Solutions, are often preferred due to their cost-effectiveness, scalability, and advanced features like call forwarding, voicemail, and integration with other business tools.


What are business phone systems?

Business phone systems are a collection of hardware and software designed to handle the communication needs of an organization. These systems can range from traditional PBX (Private Branch Exchange) systems to modern VoIP solutions. They facilitate internal and external communications, often including features like call routing, voicemail, conference calling, and more.


Which is the best PBX system in Australia?

The best PBX system in Australia will vary depending on your business requirements. PBX systems are known for their reliability, scalability, and extensive feature sets. Sharp EIT Solutions can help you choose and implement a PBX system that best suits your business needs.


What is a VoIP phone for business?

A VoIP phone for business is a phone system that uses the internet to make and receive calls instead of traditional phone lines. VoIP systems offer numerous advantages, including lower costs, flexibility, and advanced features like voicemail-to-email, call analytics, and video conferencing. They are ideal for businesses looking to enhance their communication capabilities while reducing costs.


What is a VoIP phone system?

VoIP (Voice over Internet Protocol) is a phone system that uses the internet to make and receive calls instead of traditional landlines. This technology converts voice into digital signals, allowing for more flexible and cost-effective communication solutions.


Why should my small business switch to a VoIP phone system?

Switching to a VoIP phone system can save your business money on phone bills, provide advanced features like voicemail-to-email and video conferencing, and offer greater scalability and flexibility as your business grows.


How to Select the Right Business Phone System?

Choosing the right business phone system can be challenging, but with our expert advice and tailored solutions, you'll get a system that meets your specific needs. From VoIP phone systems to PBX solutions, we help you select the best system for your business size and budget.

  • For small businesses, we recommend cost-effective, easy-to-implement solutions with features like call queues and voicemail to email.
  • For medium to large businesses, explore multi-location systems with video conferencing, team messaging, and advanced call management.



How secure are VoIP phone systems?

VoIP phone systems can be secure if the provider uses strong encryption and security protocols. It’s important to choose a reputable provider and ensure they offer features like secure data transmission, firewalls, and regular security updates.


Can a VoIP phone system handle multiple calls simultaneously?

Yes, VoIP systems are designed to handle multiple calls at once. They use advanced call management features like call queuing, call forwarding, and automated attendants to manage high call volumes efficiently.


What are the costs associated with setting up a small business phone system?

Costs can vary depending on the type of system and provider you choose. Initial costs may include hardware (phones, routers), installation fees, and setup costs. Ongoing costs typically include monthly service fees and any additional features or services you opt for.


What are the main differences between on-premises and cloud-based phone systems?

On-premises systems require hardware and infrastructure at your business location, offering control but potentially higher maintenance costs. Cloud-based systems (VoIP) are hosted off-site, providing flexibility, scalability, and often lower upfront costs, but require a reliable internet connection.


Can I keep my existing phone number when switching to a new system?

Yes, most providers allow you to port your existing phone number to the new system. This process involves transferring your current number from your old provider to the new one, ensuring continuity for your business.