Cloud Phone Systems
Business VoIP Phone Systems
We help businesses upgrade to a secure, cloud-based VoIP phone system designed around your call flow with clear pricing, smooth number porting, and support after go-live.

#You'll be in
good company







Need help choosing the right business VoIP phone system?
Not sure where to start? Tell us how your business handles calls and we’ll recommend the right VoIP setup with clear pricing and a plan to switch over smoothly.
If it’s your first time upgrading a phone system (or you’re moving from an older system), we’ll guide you through the key decisions and handle the technical side, including number porting and cutover planning.
There’s no pressure to proceed. You’ll get a free, no-obligation quote based on your users, sites and call flow so you can make a confident decision.
- Call flow and routing designed around your business
- Clear pricing based on users and features
- Number porting + cutover planning handled for you
Overview
#Find the Right VoIP Setup for Your Business
Not sure what you need? Tell us how your business handles calls and we’ll recommend the right cloud phone system setup with clear pricing, the right call flow, and a smooth plan to go live. We’ll help you work through the key decisions, reception vs direct dial, after-hours rules, call queues for busy times, mobile vs desk phones, reporting and (if needed) call recording so you can choose the right setup for your business confidently.
(5–20 users)
A simple, professional setup to help reduce missed calls and keep day-to-day management easy. Ideal for teams that need a clear greeting, business hours rules, voicemail-to-email, and flexible calling on mobile or desktop.
(20–100 users)
Built for higher call volumes and busier teams, with smarter routing so calls reach the right people faster. Best for reception and departments that need queues, overflow handling, ring groups and visibility through reporting.
(100+ users)
A consistent calling experience across multiple locations with stronger control and advanced routing rules. Ideal for standardising call handling at scale, with analytics to improve performance across sites and teams.

Setup Made Simple - New Systems or Switching
Whether you’re setting up a phone system for the first time or replacing an older one, we’ll scope your call flow, set up users and devices, and support your team through go-live. You’ll know what’s happening at every step.
What we handle for you:
- Call flow design (IVR, queues, ring groups and after-hours rules)
- User setup, extensions and department routing
- Number setup (and porting if you’re keeping existing numbers)
- Cutover planning and go-live support
- Admin training and handover
- Support for changes after go-live
#Business Phone System Frequently Asked Questions
The best phone system for a small business depends on your specific needs and budget. Common options include VoIP (Voice over Internet Protocol) systems, traditional landlines, and virtual phone systems. VoIP systems, such as those offered by Sharp EIT Solutions, are often preferred due to their cost-effectiveness, scalability, and advanced features like call forwarding, voicemail, and integration with other business tools.
Business phone systems are a collection of hardware and software designed to handle the communication needs of an organization. These systems can range from traditional PBX (Private Branch Exchange) systems to modern VoIP solutions. They facilitate internal and external communications, often including features like call routing, voicemail, conference calling, and more.
The best PBX system in Australia will vary depending on your business requirements. PBX systems are known for their reliability, scalability, and extensive feature sets. Sharp EIT Solutions can help you choose and implement a PBX system that best suits your business needs.
A VoIP phone for business is a phone system that uses the internet to make and receive calls instead of traditional phone lines. VoIP systems offer numerous advantages, including lower costs, flexibility, and advanced features like voicemail-to-email, call analytics, and video conferencing. They are ideal for businesses looking to enhance their communication capabilities while reducing costs.
VoIP (Voice over Internet Protocol) is a phone system that uses the internet to make and receive calls instead of traditional landlines. This technology converts voice into digital signals, allowing for more flexible and cost-effective communication solutions.
Switching to a VoIP phone system can save your business money on phone bills, provide advanced features like voicemail-to-email and video conferencing, and offer greater scalability and flexibility as your business grows.
Choosing the right business phone system can be challenging, but with our expert advice and tailored solutions, you'll get a system that meets your specific needs. From VoIP phone systems to PBX solutions, we help you select the best system for your business size and budget.
- For small businesses, we recommend cost-effective, easy-to-implement solutions with features like call queues and voicemail to email.
- For medium to large businesses, explore multi-location systems with video conferencing, team messaging, and advanced call management.
VoIP phone systems can be secure if the provider uses strong encryption and security protocols. It’s important to choose a reputable provider and ensure they offer features like secure data transmission, firewalls, and regular security updates.
Yes, VoIP systems are designed to handle multiple calls at once. They use advanced call management features like call queuing, call forwarding, and automated attendants to manage high call volumes efficiently.
Costs can vary depending on the type of system and provider you choose. Initial costs may include hardware (phones, routers), installation fees, and setup costs. Ongoing costs typically include monthly service fees and any additional features or services you opt for.
On-premises systems require hardware and infrastructure at your business location, offering control but potentially higher maintenance costs. Cloud-based systems (VoIP) are hosted off-site, providing flexibility, scalability, and often lower upfront costs, but require a reliable internet connection.
Yes, most providers allow you to port your existing phone number to the new system. This process involves transferring your current number from your old provider to the new one, ensuring continuity for your business.



